With technology changing rapidly every day, the opportunity for criminals to take advantage of you is ever present. Scams are conducted by telephone, mail, and online in a variety of forms. Therefore, keeping your personal information confidential and secure should be important to you and is a top priority at Strathclair Credit Union.
ALWAYS REMEMBER – Strathclair Credit Union will never request your debit card information, by any means (email, telephone). If you receive such a request, please do not respond. If you are uncertain about an email or a telephone request, please contact your branch.
Tips to protect your personal identity
- Carry only the debit and credit cards you need
- Don’t write PIN numbers on anything
- Keep your SIN in a safe place and only give when necessary
- Never give personal information or account numbers to anyone until you have confirmed the identity of the person asking for it
- Check your credit report annually
- Guard your mail from theft and always shred documents containing account numbers, bills, etc
At Strathclair Credit Union we use a variety of security measures to maintain your privacy and security online. However, it is vital for you to keep your computer secure and to be responsible online.
- Use a firewall. Most computers come with a standard firewall; however, an additional firewall should be installed and updated regularly
- Install reputable anti-virus software that includes anti-spyware and anti-malware. Keep in mind just installing this software does not keep you safe. Ensure it runs daily reports and scans and that regular updates or renewals of subscriptions are completed
- Only open email attachments that you know are safe. Avoid attachments that contain “.exe”
- Change passwords frequently and use multi-character, alphanumeric passwords where possible
- Never leave your computer while it is logged on to a password protected site that can perform online transactions. Always exit online banking using the log-out button. Closing the browser and clearing your cache is also good practice
- Avoid accessing your account information on publicly accessible computers or on a public wireless network
- Pay close attention to the look of the website and URL you‘re using for online banking
- Check all statements and account activity regularly
For more information on identity theft, scams, and frauds…