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INTERAC† Direct Payment
In addition, MEMBERCARD® Debit Card gives you direct access to your accounts so that you may pay for purchases without using cash at any retail location displaying INTERAC† Direct Payment signs. The debit to your account is approved by entering your PIN (Personal Identification Number) and is confirmed immediately. This way your transactions are safe, accurate, and instantaneous.
Lost or Stolen MemberCard
If your MemberCard is lost or stolen call our Member Service Line at 365-4700 or toll free 1-877-365-4700 during regular business hours. For service 24 hours a day call 1-800-LOST111 ( 1-800-567-8111).
Don’t Worry… You’re Covered!
Every time you use your MemberCard for an Interac Direct Payment purchase, your protected with the following benefits:
- Buyer Protection – This coverage offers protection on the purchase of most retail items – and that includes gifts! For a full 90 days after the purchase, the item is protected if it’s stolen, dropped and broken or even consumed in a fire. Valid claims will be satisfied either by replacing the lost or damaged item, or by a cash payment in an amount not to exceed the amount of the total purchase price.
- Extended Warranty – The program doubles the warranty period of a purchased item up to one entire year, as long as the manufacturer’s warranty is valid in Canada for five years or less.
Making a claim? Just be sure to keep a copy of your transaction record, ther merchant bill, and (for warranty claims) the manufacturer’s warranty. You simply call 1-877-564-2847, ext 6895, and a claims representative will assist you.
If you already have a MemberCard you’re covered. If you don’t have a MemberCard call us today to find out what you’re missing!